Privacy Policy

Your Information. Your Rights. Our Responsibilities.

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We are committed to protecting your health information. This policy explains how we use and share your information and your rights under federal and Hawaii law.

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1. Your Rights

You have the right to:

• Access your records: Request a paper or electronic copy of your health information. A reasonable fee may apply.

• Correct your records: Ask us to amend incorrect or incomplete information. We respond within 60 days.

• Request confidential communications: Choose how we contact you or where we send mail. Reasonable requests are granted.

• Limit disclosures: Ask us not to share certain information with insurers if you pay out-of-pocket. We comply unless required by law.

• Get a record of disclosures: See who we’ve shared your information with in the past six years. One annual accounting is free; additional requests may incur a reasonable fee.

• Designate a representative: Someone with medical power of attorney or legal guardianship can act on your behalf.

• File a complaint: Contact us or the U.S. Department of Health & Human Services if your rights are violated. Retaliation is prohibited.

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2. How We Use & Share Your Information

We may use or share your health information to:

• Treat you: Coordinate your care with other providers

• Run our practice: Improve services and manage operations

• Bill for services: Ensure accurate payment

• We may also share information as required by law or for: public health, safety, research, organ donation, legal purposes, or government requests.

• We never sell your personal information or use it for marketing.

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3. Your Choices

You can tell us how you want your information shared in these cases:

• With family or others involved in your care

• In disaster relief situations

• In a hospital directory

• We follow your instructions unless it’s unsafe or legally required to share.

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4. Our Responsibilities

We will:

• Keep your information private and secure

• Notify you promptly of any data breaches

• Follow the privacy practices described in this policy

• Only use or share your information outside these guidelines with your written consent

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5. Hawaii-Specific Rights

• Access, correct, or delete personal information by contacting: info@islandcare.online

• We process sensitive data (medical or geolocation) only with clear, affirmative consent

• We do not sell personal information or use geofencing for marketing

• We comply with Hawaii Revised Statutes Chapter 487N for breach notifications

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6. Updates to This Policy

• We may update this policy at any time.

• The current version is available in our office and on our website.